Privacy policy
Last updated: March 11, 2026
LumiBumi (“we”, “us”, “our”) operates this website, store, and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website, place an order, contact us, or otherwise interact with us.
By using our Services, you acknowledge that you have read this Privacy Policy.
Personal information we collect
Depending on how you interact with our Services, we may collect the following types of personal information:
Contact information
Your name, email address, phone number, billing address, and shipping address.
Order and transaction information
Details about the products you purchase, return, exchange, or cancel, along with order history and payment confirmation details.
Payment information
Payment details are processed securely by our payment providers. We do not directly store full payment card details on our own systems.
Account information
If you create an account, we may collect your login details and account preferences.
Communications
Any information you provide when you contact us, including customer support messages, reviews, or other correspondence.
Device and usage information
Information about the device and browser you use to access our Services, your IP address, and how you interact with our website, including pages viewed, products viewed, and actions taken on the site.
How we collect personal information
We may collect personal information:
- directly from you, such as when you place an order, contact us, sign up for updates, or create an account
- automatically through cookies and similar technologies when you use our website
- from service providers and partners who help us operate our store, process payments, fulfill orders, deliver products, run analytics, and support marketing activities
How we use your personal information
We may use your personal information to:
- provide our Services to you
- process and fulfill your orders
- send order confirmations, shipping updates, and service-related communications
- provide customer support
- process returns, refunds, or exchanges
- improve our website, products, and customer experience
- detect, prevent, or investigate fraud, abuse, or other unlawful activity
- comply with legal obligations
- send marketing communications where permitted by law or where you have subscribed to receive them
- personalize content, product recommendations, and advertising where applicable
Cookies and similar technologies
We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our site, and support analytics and advertising.
Depending on your location, you may be shown a cookie banner or privacy choices tool. You can also control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
How we disclose personal information
We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:
- Shopify, which hosts and powers our online store
- payment processors
- shipping carriers and delivery providers
- fulfillment partners and suppliers
- customer service, analytics, fraud prevention, and marketing service providers
- professional advisers, regulators, or law enforcement where required by law or to protect our rights
We may also disclose personal information in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.
Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information when you visit or use our store in order to provide and improve its services. For more information about how Shopify handles personal information, you should review the Shopify Consumer Privacy Policy.
International data transfers
Because some of our service providers, partners, and technology providers may operate in countries outside your own, your personal information may be transferred to, stored in, or processed in other countries.
Where required by applicable law, we take reasonable steps to ensure that such transfers are handled in accordance with appropriate privacy and data protection safeguards.
Data retention
We retain personal information for as long as reasonably necessary to provide our Services, comply with legal and tax obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
Your rights and choices
Depending on where you live, you may have certain rights in relation to your personal information, including the right to:
- request access to the personal information we hold about you
- request correction of inaccurate personal information
- request deletion of your personal information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- opt out of marketing communications
- request a copy of certain personal information in a portable format where applicable
To unsubscribe from promotional emails, use the unsubscribe link included in those emails. You may still receive non-promotional messages relating to your orders or customer service requests.
To exercise any privacy rights available to you, please contact us using the email address below.
Children’s privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
Third-party links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
Security
We take reasonable steps to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date at the top of this page.
Contact us
If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at:
support@lumibumi.com